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Nov 03, 2025
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MAST 1214 - Administrative Procedures
Credit Hours 4 , Lecture 2 , Lab 6
Covers keyboarding principles as well as document construction and processing, with emphasis on utilizing correct techniques, accuracy and speed. The course discusses the components of effective client/staff communication, both verbal and nonverbal. It also covers front office activities (scheduling, insurance, billing, patient/client confidentiality).
Prerequisites: MAST 1171 , MAST 1142 , and MAST 1162 , all with a grade of a “C” or better
Corequisites: Approval of the Dean for Nursing and Allied Health
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